Return & Refund Policy

Effective Date: 27-02-2025

We at iRepair strive for complete customer satisfaction. This policy outlines our refund, return, and repair warranty conditions.

1. Eligibility for Returns & Refunds

1.1 You may request a return or refund within 14 days of purchase if:

• The item is unused and in its original packaging.
• There is a manufacturer defect or wrong item received.

1.2 We do not accept returns for:

• Used or damaged products (unless faulty).
• Custom repairs and special orders.

2. Refund Process

2.1 Refunds are issued to the original payment method within 5-7 business days after approval.
2.2 Shipping costs are non-refundable.

3. Repair Warranty Policy

3.1 Repairs come with a limited warranty of 90 days covering only the replaced part.
3.2 The warranty does not cover damage from:

• Accidental drops, water exposure, or misuse.
• Third-party tampering.

To request a return or refund, contact support@irepair-mobiles.co.uk with proof of purchase.