Warranty Policy

Effective Date: 27-02-2025

1. Warranty Coverage

• Repairs include a 12-month warranty on parts and labor, starting from the date of repair completion.
• Covers defects arising directly from the repair service (e.g., faulty components, workmanship errors).

2. Exclusions

   Warranty is void if:

• The device sustains accidental damage (e.g., drops, cracks).
• Liquid exposure or unauthorized modifications occur.
• Non-original or third-party parts are used post-repair.

3. Warranty Claims Process

• Step 1: Contact us via email (info@irepair-mobiles.co.uk) with:
  • Proof of repair (invoice/receipt).
  • Description of the issue.
• Step 2: Return the item (if required) using a tracked service. Return costs are covered by us if the claim is valid.
• Step 3: We assess the issue within 5 working days and resolve it via repair, replacement, or refund.

4. Statutory Rights

• This warranty does not affect your statutory rights under the Consumer Rights Act 2015.

Compliance Note:
Fone & Cases Limited trading as iRepair
Registered in England & Wales (Company No. 14427155)
Registered Office: 20 West Street, Horsham, West Sussex, RH12 1PB

To request a cancellation, email info@irepair-mobiles.co.uk immediately.